The sales process works in 2 stages: Estimated Sales and Confirmed Sales.
Estimated Sales: Sales information we uploaded to the platform (from 10th to 20th each month) after receiving the data from the DSPs
Confirmed Sales: Each sales report is validated once the channel's payment is done (from 20th to 25th monthly)
NOTE: The process to confirm a sales report isn't something immediate as some channels pay in 60 days (invoice date) and we receive the sales reports with a time lag from 45 to 60 days. Please, keep in mind that since you deliver your release until you can see your account balance it can take 3 to 4 months.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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